MidaPOS Logo

Privacy Policy

Last updated: April 20, 2025

At MidaPOS, we are committed to safeguarding your privacy and handling your information with the utmost care and professionalism. This Privacy Policy details the types of information we collect, the purposes for which it is used, and the measures we take to protect your data. By using our website or services, you acknowledge and consent to the terms set forth herein.

1. Information We Collect

We collect information through various channels including online forms, telephone communications, and business tools utilized to evaluate the suitability of our solutions for your needs. The types of information collected include:

  • Personal Information: such as your name, email address, phone number, business name, and tax identification number provided during application or inquiry processes.
  • Business Data: including store location, industry classification, and required services (e.g., POS, EBT, ATMs).
  • Business Public Data: information about your business obtained from publicly available or third-party sources to better understand your business profile.
  • Sensitive Application Data: including government-issued identification (e.g., SSN, driver’s license), business license files, and banking information such as routing and account numbers for the purposes of verifying identity and facilitating payment disbursements.
  • Usage Data: details such as pages visited, IP address, browser type, device information, and referral URLs to help improve our website and services.

2. How We Use Your Information

Your information is utilized strictly for the following purposes:

  • Processing your application and facilitating the setup of your POS and payment services.
  • Contacting you via phone, text message, or email—where provided through forms or under legitimate interest—to discuss your application or services.
  • Assessing and suggesting appropriate POS and payment partners tailored to your business needs.
  • Enhancing the performance and user experience of our website and service offerings.
  • Ensuring compliance with applicable legal and financial regulations.
  • Validating identity, processing secure financial deposits, and submitting your application to relevant processing partners on your behalf.

3. Data Retention and Deletion

We retain your personal and business data only for as long as necessary to fulfill the purposes outlined above. Upon completion of the application and setup process, we conduct periodic audits and securely erase personal and sensitive data in accordance with GDPR, CCPA, and relevant industry standards to ensure complete and compliant data deletion.

4. Information Sharing

We do not sell your personal data. Information is shared solely with our processing partners (e.g., NRS and EMS Electronics) and with partners and affiliates that assist us in matching your business to technology and payment providers, strictly as necessary to complete your application or services setup.

5. Data Security

MidaPOS employs industry-standard technical and organizational measures to protect your information, including encryption of sensitive fields, secure file upload handling, transfer-layer security (TLS), and strict role-based access controls. Access to your data is strictly limited to authorized personnel and partners who require it to provide services, and unauthorized access is actively prevented.

6. Cookies and Tracking

We use cookies to analyze site performance, improve user experience, and track application submission funnels. You can control cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

8. Your Rights

You have the right to access, modify, or delete your information at any time. You may also request to opt out of future communications or ask us to stop any data processing related to business matching. Please contact us at support@midapos.com to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. All updates will be posted here with a new effective date.

10. Contact

For questions about this Privacy Policy or your data, contact us at support@midapos.com.